Queue Abandonment
Reports only show “one less transaction.” The reason — a long queue at checkout — is never captured.
7×24 小时 不下班的 AI 运营团队
Watches your stores, runs the numbers, and pushes the next action before you ask. Seven AI operators on duty — helping you spend less, work smarter, and staff lighter.
30 min
single-store deployment
-30%
shrinkage rate
<6 mo
payback period
Two Editions
两个版本，两个决策层级
单店版解决「这家店今天怎么样」，集团版解决「这一百家店整体怎么样、该往哪调」。两版共用同一套门店能力与边缘硬件。
Industry Insight
Stores lose value every day — but the loss rarely shows up on reports
Queue abandonment, cold-chain exceptions, night risks, and fragmented data already hurt performance before anyone notices.
Cold Chain & Environment
Fridge temperature swings and hygiene issues rely on manual rounds, often found too late.
Night Security
After-hours incidents are usually reviewed next morning, when prevention is no longer possible.
Data Silos
Cameras, POS, and IoT each speak their own language. The store manager has to connect the dots.
Value Chain
See the floor. Find the link. Take action.
MartFlow turns scattered signals from cameras, POS, sensors, and devices into clear, manageable operations.
- See the floor — edge box + IoT sensing captures every meaningful change.
- Find the link — data correlation and anomaly detection turn alerts into reasons.
- Take action — AI-assisted suggestions and closed-loop workflows make sure nothing falls through the cracks.
Core Capabilities
Five engines that run the modern store
Each engine works standalone and better together, unified by the MartFlow operating system.
Know your customer flow
Count entries and exits, measure dwell time, identify hotspots, and trace movement paths — without extra sensors.
- Entry/exit flow detection — in/out, pass-by, dwell, and customer de-duplication
- Zone visitor detection — zone pass-by, dwell, product interaction, and checkout-queue length
- Customer profile recognition — gender/age, repeat visitors, and satisfaction signals
- Footfall prediction and smart alerts — peak, crowding, and queue warnings via rule engine
Run the store from one screen
Morning reports, queue alerts, task dispatch, and closed-loop follow-ups keep the team aligned.
- Automated morning briefings
- Queue detection and lane recommendations
- AI-suggested tasks with evidence
Protect people, products, and property
Cold-chain exceptions, intrusion detection, hygiene compliance, and after-hours monitoring become proactive.
- Temperature and humidity thresholds
- After-hours motion and perimeter alerts
- Audit-ready incident records
Connect everything, maintain less
One protocol bus for cameras, sensors, POS, and access control. Remote diagnostics and OTA updates reduce truck rolls.
- ONVIF / RTSP / MQTT / Modbus / HTTP
- Remote health checks and alerts
- Over-the-air firmware updates
Turn store data into chain-wide decisions
Trend dashboards, store benchmarking, and scheduled exports give HQ the full picture.
- Daily, weekly, and monthly reports
- Store and region benchmarking
- CSV / PDF export and API access
Data Intelligence
From raw video to retail intelligence
MartFlow extracts structured, privacy-aware data from standard cameras, so you can measure what matters.
Entry & Exit Counting
Accurate in/out counting, occupancy limits, pass-by traffic, and visit-frequency segmentation.
Zone Heatmaps
See where customers stop, linger, and ignore — optimize shelf placement and promotions.
Movement Paths
Trace customer journeys across the floor to understand flow and bottlenecks.
Customer Profile
Gender, age, repeat-visit, and satisfaction signals that turn anonymous traffic into audiences.
Prediction & Alerts
Forecast footfall from history, weather, and holidays; trigger peak, crowding, and queue warnings.
Dwell Time Insights
Measure how long customers stay in each zone and shelf, spot dead corners, and time promotions to peak dwell moments.
MARTFLOW AI
Ask your store anything — get answers that act
MartFlow AI Assistant turns live footfall, environment, device, and incident data into plain-language answers and next actions. No dashboards to learn — just ask.
Try asking
MartFlow AI Assistant
Live with your store data
AI
Hi, I'm your store operations assistant. Ask me about footfall, environment, devices, or anything happening in your store.
Industries
Built for every retail format
Whether you run 10 convenience stores or 1,000 supermarkets, MartFlow adapts to your operation.
Supermarket & Hypermarket
Manage checkout peaks, fresh-zone compliance, and multi-zone security across large footprints.
Queue
Cold chain
Heatmap
Convenience Store
Lightweight deployment for high-turnover sites with minimal on-site IT.
Footfall
Night security
Daily report
Pharmacy & Health
Ensure prescription-area compliance, queue privacy, and sensitive-zone access control.
Compliance
Privacy
Queue
Food & Beverage
Monitor dining-area flow, kitchen hygiene, and service speed with visual evidence.
Service speed
Hygiene
Flow
Beauty & Personal Care
See trial-product loss, counter footfall, and member recognition in the experience zone.
Footfall
Trial loss
Pathmap
Apparel & Fashion
Manage fitting-room queues, window appeal, and loss-prevention linkage to lift conversion.
Fitting room
Window
Anti-theft
Electronics & 3C
Protect high-value items, measure demo-desk engagement, and analyze footfall-to-sales conversion.
Loss prevention
Demo desk
Conversion
Mother & Baby
Care for sensitive zones, cart pathmaps, and member repurchase insights for young families.
Sensitive zone
Pathmap
Repurchase
Architecture
Edge-first, cloud-connected, open by design
From floor devices to daily operations, each layer has a clear job: sense, connect, interpret, and present.
Four layers, one operating system
MartFlow is not a patchwork of tools. It is a single stack where every layer knows how to talk to the others.
- Field layer: IPC, CV box, IoT sensors, existing NVR/DVR
- Access layer: MCP Server adapters and standard MQTT
- Intelligence layer: local event processing, correlation, rules, local LLM
- Application layer: daily ops, live view, reports, engineering modes
Reliable even when the network is not
Critical sensing and logging continue locally. When connectivity returns, records sync back — no repeated configuration, no lost evidence.
- Local storage and de-identification
- Offline buffering with automatic sync
- 99.9%+ availability design target
Developer Center
Open platform. Open APIs. Open integration.
MartFlow exposes the same primitives we use internally, so ISVs, device makers, and enterprise IT teams can build on top.
Connect your own devices and apps
Use MQTT topics, REST APIs, and MCP Server adapters to publish events, receive alerts, and query store intelligence. No proprietary SDK required.
- REST API for events, devices, and stores
- MQTT topic namespaces and QoS guarantees
- MCP Server for camera and IoT vendors
- Webhook and outbound alert integrations
- Open-source sample adapters on GitHub
- Sandbox environment for testing
# Subscribe to queue alerts from Store 1024
mosquitto_sub -h mqtt.martflow.io -t "stores/1024/alerts/queue/+"
# Query today's footfall summary
curl https://api.martflow.io/v1/stores/1024/footfall?date=today \
-H "Authorization: Bearer $TOKEN"
# Register a third-party camera via MCP
POST /mcp/v1/devices/cameras
{ "uri": "rtsp://192.168.1.100/stream1", "model": "Hik-4MP" }
Typical Profiles
典型客户画像与预期价值
下列为基于产品能力的典型场景测算，用来说明 MartFlow 在不同业态里能做什么、能带来什么，不是已交付客户的实测业绩。真实标杆案例与成效数据可联系我们获取。
区域连锁商超
门店端逐时运营分析加异常置顶，集团端 8 项老板视角指标看板，异常从发现到派单形成闭环。
30 min单店部署
<6 mo测算回收周期
连锁便利店网络
分区客流与停留分析定位冷区与瓶颈，配合缺货与临期识别调整陈列与补货节奏。
≥99.9%客流统计准确率
5-10%测算转化提升
东南亚连锁餐饮
集团端统一看板与跨店对标，食安与冷链异常按分级推送到店，高峰期人力排班跟随客流。
-30%测算货损率下降
7×24持续值守
药店与健康连锁
库存水位与补货建议自动生成，效期与陈列合规巡检，收银与交易异常可回溯取证。
-80%测算收银违规减少
≥98%系统可用性
Scale & ROI
From one store to a unified operations language
Pilot → Regional Rollout → HQ Coordination
Templates, rules, and management views scale with your business. What works in one store becomes the standard for the chain.
- Single-store pilot — prove scenarios, device onboarding, and manager experience
- Regional rollout — reuse templates, rules, and KPIs across districts
- HQ coordination — multi-store views, unified strategy, and trend insights
0%+
lower vendor integration cost
0 min
single-store deployment
>0%
remote diagnosis rate
<0 mo
payback period
One platform, two ends
One platform, two ends: Store App + Group HQ
Seven AI agents form a 7×24 operations team — they watch, manage, and run the stores.
Store App (in-store)
AI morning brief, live store view, exceptions surfaced automatically, and plain-language Q&A — the manager runs the whole store on one screen, without switching between systems.
Learn more →Group HQ (headquarters)
Seven agent consoles, chain-wide overview and benchmarking, alert command, one-tap strategy dispatch, and live remote supervision.
Learn more →Retail operations move through three waves
01
Manual management
Everything depends on the manager being on site
02
Tool-based digitisation
Data became visible, but insight and decisions still depend on people
03
Agent-native (MartFlow)
Seven AI agents form an AI operations team — 100 stores run with the efficiency of 10. Open MCP onboarding for any vendor device, Token-based capability access.
See MartFlow in your own stores
Book a demo and we will walk you through a live scenario tailored to your retail format — supermarket, convenience, pharmacy, or specialty chain.
Request a demo
We usually reply within one business day.
✓
Thank you
Our team will contact you within one business day.